1. Introduction
Good You Asked ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile application, and related services (the “Service”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
We collect information that you provide directly to us, information from third-party services, and data automatically collected as you use our platform, including:
2.1 Personal Information
Includes your name, email address, date of birth, contact information, and any other personal details you provide when you create an account or use our services.
2.2 Health Information
Data related to your health, such as medical conditions, symptoms, treatments, medications, and any health-related goals or activities you log through our platform.
2.3 Device and Usage Data
Information about your device (for example, IP address and browser type) and how you interact with our platform (for example, pages viewed and session duration).
2.4 Third-Party Data
We may collect information from third-party healthcare providers, hospitals, and wearables you connect to our platform, with your explicit consent.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve the Service, including creating personalized health insights and recommendations.
- Monitor and analyze your health conditions, habits, and outcomes to offer better suggestions for managing chronic conditions.
- Send you notifications and reminders related to your treatment, medication schedules, or health tests.
- Facilitate communication between you, caregivers, and healthcare providers.
- Conduct research and improve the Service through data analysis, only in aggregate, anonymized forms.
- Comply with legal and regulatory requirements.
4. Sharing Your Information
We may share your personal information under the following circumstances:
- With Healthcare Providers: With your explicit consent, we share relevant data with your healthcare providers to enhance care coordination.
- With Third-Party Service Providers: We may share information with trusted third-party service providers for data processing, analytics, or other business functions, but only as needed to provide the Service.
- For Legal Compliance: We may disclose information if required by law, legal processes, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We employ reasonable security measures, including encryption and access controls, to protect your data from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal information for as long as necessary to provide the Service or as required by law. When your information is no longer needed, we will delete it or anonymize it.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for us to process your health data at any time.
- Object to the use of your data for marketing or research purposes.
- Request that we limit the processing of your information under certain conditions.
To exercise these rights, contact us at askus@goodyouasked.com.
8. Children’s Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected such information without parental consent, we will delete it promptly.
9. Updates to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." Please review this policy regularly to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: